Get in Touch
We appreciate your interest in Interwetten, your independent source for reviews and insights into online gambling brands. We are committed to providing accurate and helpful information to our readers. If you have questions, feedback, or require assistance related to our website's content, please use the contact methods outlined below.
Please review the sections "What We Can Help With" and "What We Cannot Help With" thoroughly before contacting us, as this will ensure your query is directed appropriately and prevent delays in response.
Who We Are (Independent Review Site)
Interwetten is an independent affiliate and review website. We specialize in evaluating and providing comprehensive information about various online gambling brands, including casinos and sportsbooks. It is crucial to understand that we are not the operator of any casino or sportsbook brand, nor are we affiliated with any specific gambling company beyond our role as an independent reviewer and affiliate partner.
We do not hold player accounts, manage funds, process transactions, or offer customer support for any online gambling platform. Our purpose is to offer unbiased reviews, comparisons, and informational content to help you make informed decisions about online gaming.
What We Can Help With
As an independent review site, we are equipped to assist with the following types of inquiries:
- Feedback regarding our reviews, articles, or any content published on the Interwetten website.
- Suggestions for new brands or topics you would like us to cover.
- Corrections or updates to factual information presented in our content.
- Partnership opportunities, advertising inquiries, or business development proposals related to our review platform.
- General questions about how we conduct our reviews or assess online gambling brands.
What We Cannot Help With
Due to our independent nature, there are specific types of inquiries we cannot assist with. It is essential to understand these limitations to avoid unnecessary delays or misdirection of your query:
- We cannot provide customer support for any online casino or sportsbook.
- We cannot access your player account details, transaction history, or personal information held by any gambling operator.
- We cannot process deposits, withdrawals, bonus claims, or resolve account verification (KYC) issues.
- We cannot mediate disputes between players and online gambling operators.
- We cannot offer legal advice regarding online gambling laws in your jurisdiction.
- We do not offer live chat support, telephone support, or any direct customer service channels for gambling operators.
Account, Deposit and Withdrawal Issues
If you are experiencing issues with your player account, including problems with logging in, account verification (KYC), deposits, withdrawals, bonus activation, or any aspect of your gameplay, you must contact the customer support team of the specific online casino or sportsbook directly.
Interwetten does not have access to your account information with any operator. We cannot intervene on your behalf, look up your details, or resolve any account-related problems. Each online gambling brand has its own dedicated customer service channels, typically accessible via their official website through live chat, email, or telephone. Please refer to the operator's website for their specific contact information.
Legal Inquiries
For all legal inquiries pertaining specifically to the Interwetten review website, our content, or our operations as an independent affiliate, please direct your correspondence to the email address provided below. This includes matters related to regulatory compliance, data protection (GDPR, where applicable), or any other legal concern regarding our independent platform.
Email: [email protected]
Please note that we cannot provide legal advice concerning individual gambling activities or disputes with online gambling operators. Such inquiries should be directed to a qualified legal professional or the relevant regulatory body.
DMCA and Copyright Takedowns
Interwetten respects intellectual property rights. If you believe that any content published on our website infringes upon your copyright or violates the Digital Millennium Copyright Act (DMCA), please submit a formal takedown request to the email address provided below. Your request should include:
- Identification of the copyrighted work claimed to have been infringed.
- Identification of the material that is claimed to be infringing or to be the subject of infringing activity and that is to be removed or access to which is to be disabled, and information reasonably sufficient to permit us to locate the material.
- Your contact information (name, address, telephone number, and email address).
- A statement that you have a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law.
- A statement that the information in the notification is accurate, and under penalty of perjury, that you are authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.
- A physical or electronic signature of a person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.
Email: [email protected]
Responsible Gambling Resources
Interwetten is committed to promoting responsible gambling. While we do not operate any gambling platforms, we strongly advocate for safe play and provide information on responsible gambling practices within our reviews. If you or someone you know is struggling with problem gambling, please seek assistance from professional organizations.
Many jurisdictions offer dedicated support services. You can find links and contact information for responsible gambling organizations on the websites of licensed online casinos and sportsbooks, or through national gambling helplines and charities.
Response Times
We endeavor to respond to all legitimate inquiries pertaining to our Interwetten review website within 3-5 business days. Please understand that complex issues or those requiring internal investigation may take longer. We appreciate your patience and cooperation.
Queries that fall under "What We Cannot Help With" will generally not receive a direct response, as we will be unable to assist. Please ensure your contact is relevant to our services as an independent review site.